HEM incorrect rebuy figures

[Dr1Gonzo]

HEM has not counted the correct number of rebuys in my rebuy tournaments?
How can I get it to track the correct figures?
Even Stars don't have a feature that shows you how much you rebought an added on.

[Patvs]

Stars should write the info to their NEW tournament summaries.

Read: FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup (http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup)
and setup the tournament summary savings

[Dr1Gonzo]

Stars should write the info to their NEW tournament summaries.

Read: FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup (http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup)
and setup the tournament summary savings

I have requested my last tournament history but the information is not contained within that file.

[netsrak]

You can enter the rebuys manually in the results->dataview

[chilin_dude]

Hey guys.
Just wanna check, there is currently no way for HEM to correctly calculate addons/rebuys for stars is there? I've tried everything suggested on the forum, the links in this thread etc and the summaries don't seem to mention rebuys.

Thanks.

[Patvs]

If they don't write the rebuy/addon info to the summary, HoldemManager has no way of knowing that info.

Edit: when you rebuy, nothing is written to the handhistory file?
And it doesn't show up in the summary?

[The Minder]

Edit: when you rebuy, nothing is written to the handhistory file?
And it doesn't show up in the summary?

Stars does write rebuy and addon data to the summary file... Has for quite some time IIRC.

[Patvs]

I'm sure I read "fixed PokerStars rebuy detection" in the update log for 1.11.06 two days ago. But it seems to have disappeared again.


@Minder, you already emailed us a summary some months ago right?

[The Minder]

I'm sure I read "fixed PokerStars rebuy detection" in the update log for 1.11.06 two days ago. But it seems to have disappeared again.


@Minder, you already emailed us a summary some months ago right?To the best of my knowledge, I have sent this data on three seperate occassions, however there have been some changes to the HH/TS data for both PS and FTP and the detection ability within HM appears to come and go (version control... anyone... Bueller?). You can appreciate that my enthusiasm to get his resolved is starting to wain.

As it stands today, 2305 5Feb2011 FTP server time, (I have just completed a rebuy MTT on Stars and FTP and did a rebuy, but no addon, in both):

FTP

Full Tilt Poker Tournament Summary $2 + $0.20 Rebuy (1r+1a) (216987165) Hold'em No Limit
Buy-In: $2 + $0.20
Add-On: $2
Rebuy: $2
Hero performed 1 Rebuy
A line normally goes here to say if Hero did addon
Buy-In Chips: 1500
Add-On Chips: 2000
Rebuy Chips: 1500
183 Entries
Total Add-Ons: 0
Total Rebuys: 105
Total Prize Pool: $576
Tournament started: 2011/02/05 21:36:00 ET
Tournament is still in progress

I find NO rebuy/addon info in the HH.

Pokerstars

*** SHOW DOWN ***
Hero: shows [Ts Qh] (a pair of Tens)
Villain: shows [8d 6d] (a straight, Six to Ten)
Villain collected 2700 from pot
Hero re-buys and receives 3000 chips for $2.00
*** SUMMARY ***
Total pot 2700 | Rake 0
Board [Tc 4c 9d 7s As]
Seat 1: Hero showed [Ts Qh] and lost with a pair of Tens
Seat 2: Villain showed [8d 6d] and won (2700) with a straight, Six to Ten
Seat 3: etc etc etc

I find NO rebuy/addon data in the summary file.

HM DID pick up the rebuy info for Pokerstars.
HM did NOT pick up the rebuy info for FTP.

http://i56.tinypic.com/2hf7zax.jpg

[chilin_dude]

Hi,
to further my point, I played a $8r 2xturbo, HEM shows 1 rebuys in the data view. I have just opened the archived HH file, and have found that it specifies 'chilin_dude re-buys and receives 2000 chips for $8.00'

then chilin_dude re-buys and receives 4000 chips for $16.00
chilin_dude re-buys and receives 4000 chips for $16.00

So HEM should surely pick up that I've paid 16+16+8+ my oiriginal 8 at least?

I aknowledge that there is no mention of add ons in the hh, therefore it can't be expected to do that.

This is all on stars

[chilin_dude]

I mean at the moment its so hard to manage the correct rebuy/addons in mtts. Even if we request tournament audit from stars, there is no way that we can import this and it will then adjust the rebuys/addons from the file - it is stated blatantly in the file about rebuys/addons, is there anyway you could make it so that importing from this file would update the HEM database? Doing that once after a days grind would be so much easier than doing it all manually, that takes forever

[olliepower]

Hi,

Please recreate the problem and send us a screenshot. Also, please send us the tournament and tournament summaries that are not working correctly so that we can import and determine what is going wrong.

Email the hands to support@holdemmanager.com and also please include a link to this thread.

[Patvs]

Hi,
to further my point, I played a $8r 2xturbo, HEM shows 1 rebuys in the data view. I have just opened the archived HH file, and have found that it specifies 'chilin_dude re-buys and receives 2000 chips for $8.00'

then chilin_dude re-buys and receives 4000 chips for $16.00
chilin_dude re-buys and receives 4000 chips for $16.00

So HEM should surely pick up that I've paid 16+16+8+ my oiriginal 8 at least?

I aknowledge that there is no mention of add ons in the hh, therefore it can't be expected to do that.

This is all on stars



I think HoldemManager currently isn't clever enough to extract the info how often you rebuyed, based on:
chilin_dude re-buys and receives 2000 chips for $8.00
then chilin_dude re-buys and receives 4000 chips for $16.00

Did you rebuy twice for 4000 chips? Rebuy + addon?
Or these are lines from two separate summaries?

[The Minder]

I think HoldemManager currently isn't clever enough to extract the info how often you rebuyed, based on:
chilin_dude re-buys and receives 2000 chips for $8.00
then chilin_dude re-buys and receives 4000 chips for $16.00

Did you rebuy twice for 4000 chips? Rebuy + addon?
Or these are lines from two separate summaries?

I don't see what the problem is. The parser just needs to look for hero's name, the word "rebuy" then the amount... doesn't mater how many times hero rebought, just the $$.

Same same for addon. the sites list addon and rebuy info separately. HM doesn't have to be clever at all... this is parsing 101 ferchrist's sake.

[chilin_dude]

Hi,

Please recreate the problem and send us a screenshot. Also, please send us the tournament and tournament summaries that are not working correctly so that we can import and determine what is going wrong.

Email the hands to support@holdemmanager.com and also please include a link to this thread.
Hi I will do this tonight with a new tournament summary I played last night that I havent yet corrected in HEM.

I think HoldemManager currently isn't clever enough to extract the info how often you rebuyed, based on:
chilin_dude re-buys and receives 2000 chips for $8.00
then chilin_dude re-buys and receives 4000 chips for $16.00

Did you rebuy twice for 4000 chips? Rebuy + addon?
Or these are lines from two separate summaries?
They're from two different parts of the hand history file, miles away from each other. To start with the first is simply a single rebuy (as I sit at the table), the second is a double rebuy as I busted and needed to double rebuy.
HEM is so clever I thought it'd be able to scan for 'xxx' name re-buys and then whatever the $ figure is, simply add it to the figures for the buy in?

[Patvs]

We'll add support for this as soon as possible.
I think we tried to add it in a recent version, and either the project was temporarily abandoned due to another crisis (Multi Entry on Full Tilt), or possibly PokerStars changed the formatting again.

[chilin_dude]

Ah thats great that it'll be in there soon, thanks :D

[The Minder]

Ah thats great that it'll be in there soon, thanks :D
optimist :)

[chilin_dude]

optimist :)

Guess you could say so!

[chilin_dude]

Any progress?

[Patvs]

It should be on the current to-fix list. Bump this thread, if it's not fixed in the next update.

[chilin_dude]

Thank you, will leave it till then, appreciate the response sorry if I was annoying.

[chilin_dude]

Doesnt appear to be on the update list:
http://forums.holdemmanager.com/releases/59981-1-11-06c-pre-release.html

[chilin_dude]

ttt

[Patvs]

It's still on the bug to-fix list.
It seems it doesn't have the "top priority" classification on the bug list, so I have no eta when this will be fixed.

[chilin_dude]

Ok, if its not in the next update I'll bump this thread again, its super vital improvement.

[chilin_dude]

Its not in the pre-release list for 1.11.06d either :(

[chilin_dude]

bump

[olliepower]

Hi,

I am querying some other mods to get an official word on this.

Ollie

[morny]

Were bumping this to the highest priority and hope to get this fixed asap, if you've any current summaries/hands please send them to support@holdemmanager.com as the more we have the more accurate the fix will be. Please put Urgent: Stars Rebuy Bug in the subject and post here and well pick them up and add them to the bug

[chilin_dude]

OK I just actually got about 50k hands off stars and about 500 tourney summaries today emailed to me for all of my games, a lot of which are 3r 180s and some rebuy turbo mtts, shall I send you all of these hands and summaries?

Thanks and sorry to be annoying.

[morny]

That would be great, do you also have the hands for those, even if you can just pick out a few that would be helpful to ensure a more accurate fix. Just reply here when you post them and well pickup the ticket and add it to the bug

[chilin_dude]

Thanks I have emailed them across, directly what I got from stars, the hand histories and the tournament summaries - the summaries list the actual rebuy figures in them, so you should be able to check if HEM is calculating them properly from the hand histories I think?
Ah fk give me a minute have to resend ur email account wont accept .asp attatchments, gonna zip them up.

[chilin_dude]

Hey morny, any progress? Thanks

[chilin_dude]

:)

[chilin_dude]

:(

[Patvs]

(Morny is on vacation)



Adding support for the rebuy/addon info in PokerStars handhistories/summaries is still an open ticket. (so it's on the to-fix list of a programmer)

[Immortal-1337]

Maybe you could read the data out of the "Playinghistoryaudit" or out of the htmlfile stars is sending.

[Sarek]

Audit file is researched too.

[chilin_dude]

(Morny is on vacation)



Adding support for the rebuy/addon info in PokerStars handhistories/summaries is still an open ticket. (so it's on the to-fix list of a programmer)

Thanks for update, hopefully he is back soon!

[Patvs]

(Morny is back. Netsrak currently is on vacation :- ))

[RLOG]

Is this gonna get fixed?

[chilin_dude]

It should be on the current to-fix list. Bump this thread, if it's not fixed in the next update.

This was 5 months ago, I dont want to sound bitchy/rude but has any progress been made? I've sent lots of hhs/summaries to try and help with the issue, and im willing to donate to help.

[Patvs]

PokerStars: detecting addon/rebuy info is still an open ticket.
The programmers opt to fix other tickets first.

[chilin_dude]

Is this feature going to work correctly in HEM2?

[netsrak]

It should

[chilin_dude]

weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee cant wait!!!

[arisgi]

it is kinda sad (i dont want to be more rude) that such a simple text parsing is taking 5 or 6 months to fix. im a programmer if you want send me the source code and ill have it first thing in the morning jesus.

this affects all serious tournament players including me ( i had another thread going on some months ago too) because ytou cannot play 10 tourneys at a time and then remember how mnany rebuys you had, or loose an hour of your day trying to pick up the lines from the emailed summary of pokerstars. we paid for this program and this is a very trivial feature.
are your programmers on vacation all year? just count how many times you wrote that it is on the fix todo list. if this list is a /dev/null then notify us.

[arisgi]

very happy that the mods ignored my post.
maybe on vacation?

[Patvs]

It's still on the to-fix list for HM1.
The HM1 parsing code is designed to read the PokerStars summary file for MTT.
For rebuys/addons it must read the handhistories. (and still get the rest of the info from the summary)


HM2 will have an entirely different system, where you can manually add your own parsing.
If PokerStars would introduce a new type of tourney called Hyper HU Super Shootout, which HoldemManager doesn't properly detect, you can add tags so it will.

[chilin_dude]

So when HM2 comes out is it out of the can going to support rebuy tracking or are you saying we have to work it out ourselves with the parsing? thx

[Patvs]

It will work out of the can in HM2.

And if a pokersite would create a new type of game (like Full Tilt created Matrix SNGs, or PokerStars' Fifty50) it's very easy to add them yourself as a new type of game you'd like to have tracked separately.

[chilin_dude]

Thx thats great news