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Krijn
06-26-2013, 05:33 AM
Hello,
since yesterday I have a problem running Holdem Manager 1 properly. I can open the software, but it's not able to auto import files, and the hud doesn't work. When I start the software, a popup appears, stating the following information:

Microsoft .NET Framework

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

The requested operation could not be completed due to a file system limitation.

Details

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: The requested operation could not be completed due to a file system limitation

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.WriteCore(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.FileStream.FlushWrite(Boolean calledFromFinalizer)
at System.IO.FileStream.Dispose(Boolean disposing)
at System.IO.Stream.Close()
at System.IO.StreamWriter.Dispose(Boolean disposing)
at System.IO.TextWriter.Dispose()
at System.IO.File.AppendAllText(String path, String contents, Encoding encoding)
at HMImport.ZoomScraper..ctor()
at HMImport.frmImportMain.a(Object A_0, EventArgs A_1)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HMImport
Assembly Version: 1.11.5.6972
Win32 Version: 1.11.05.6972
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMImport.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Npgsql
Assembly Version: 2.0.6.0
Win32 Version: 2.0.6.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
__________________________________________________ ______________________________________________

I've found an old thread from someone who had that same issue, and I have tried everything listed by the admins there: http://forums.holdemmanager.com/manager-general/352101-unhandled-exception-limitation-due-file-system-limitation.html

This includes:
Update: Hold'Em Manager Poker Software - Poker Tracking and Analysis Software (http://www.holdemmanager.com/Downloa..._11Nov2012.exe)

Run a manual Windows Update and install ALL updates, especially all .net framework updates.
(I found some more updates 10 minutes after installing, and I installed these too. I kept checking after this, but there were no more updates to download, except some language packs).

1. Create a new text document in the Config folder and name it LicDebug (it will debug the software upon startup)
2. Open HM and register
3. Close HM and delete the LicDebug.txt file

I also re-installed Holdem Manager completely, and updated to the latest version, and I have rebooted my pc several times.

After all this, I'm still getting the error message.

If anyone knows how to solve this problem, or if you think of any additional things I could try, then please let me know.

Thanks in advance,
Krijn

udbrky
06-26-2013, 05:46 PM
Please reinstall Microsoft .NET Framework -
http://hm2faq.holdemmanager.com/questions/1881/Holdem+Manager+.NET+Cleanup+Instructions

Afterwards, please make sure that you update windows completely. Keep checking to make sure that there are no more updates, until it shows twice, five minutes apart that there are no more updates available.

Krijn
07-03-2013, 12:00 PM
I've deleted and reïnstalled .NET Framerwork, but it didn't change anything.
I installed HEM on another hard drive, and it works. However, it's a lot slower than usual. For example, when I refresh in HEM, it freezes, and it takes about 10 to 20 seconds before it reacts again.
Also, my normal hard drive ( C: ) is far from full, and I would like to use HEM on that drive.
I hope you can help me.

Thank you,
Krijn

udbrky
07-03-2013, 01:13 PM
1) Please close HM

2) Please open PGAdminIII

It is in the Start -> Postgres folder.

3) Enter your postgres password. The default password is typically postgrespass.

4) Open the databases.

5) Highlight your database.

6) Right click, click maintenance.

7) Run the vacuum and analyze and reindex functions.

http://faq.holdemmanager.com/questions/88/Vacuum+Analyze+Database+

Please try again.

If it still is off, *Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

diegohada
07-12-2013, 02:33 AM
Hey guys, got a new computer and tried to install hm2 there. unfortunately when m downloading hm2 it pops up that i have to install microsoft.net framework 4.0. always when it tries to install itself or im trying tit manualy, an error occurs that .net 4.0 was unable to be installed. Can you guys maybe help me out?

netsrak
07-12-2013, 06:35 AM
.Net 4 is a Microsoft software. Do you get any error message or code you can google for?

Which operating system?
If its Windows 8 please see this: http://forums.holdemmanager.com/general-support/346061-windows-8-upgrade-guide.html