"Get It Free"

[cstriker21]

Hello, can someone answer me this:
I got reggistered in FTP like HEM indicates, I gived them the nick but it isn't aprooved. So I started to play since yesterday making a very large sessions... HEM says they are 660min xD 1k hands, so will this points be used for the get it free or 1st had to wait for the aproove of my nickname :? :S
Cuz i spend a lot of time on making all that hands.

[Patvs]

Email sales@holdemmanager.com and they can sort this out.

[cstriker21]

I do it but they didn't answer me :( they hate me cuz I already completed the task (300FPT)

[netsrak]

I pushed this thread to sales - i hope they answer soon.
Did you check your spam folder?

[HEM Customer Service]

Hi,

We apologize for the delay.

We can assure we do not "hate" you. We always get a high volume of e-mails and sometimes they take longer to get a reply.

Please, send us a PM with your e-mail address and then we will track your e-mail and reply to it as soon as possible.

Thanks,
Hold'Em Manager Sales Department

[HEM Customer Service]

Hello -

Thanks for sending us your info!

We have just replied to your e-mail. If you can not find it in your inbox, please check your SPAM Folder.

If you still need any assistance, please contact us at sales@holdemmanager.com.

Best Regards,
Hold'Em Manager Sales Department

[cstriker21]

Oh thx, great. Now just waiting to full tilt do the rest.