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lefty100
01-26-2011, 11:07 AM
trying to load HEM trial for first time and got error message:

could not start secondary logon service -- start service manually and run installer again.

what do I do

Patvs
01-26-2011, 11:33 AM
The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

lefty100
01-26-2011, 11:52 AM
The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

worked. thanks!