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DaWeef
01-24-2011, 08:20 PM
Hi,

I am using the trial version of TableNinjaFT and I am having two problems that will prevent me from buying a license. I am mainly playing rush tournaments at the moment (up to 4 simultaneousy). The problems are:

1) TNFT is sometimes getting stuck in a loop when calculating (preflop) betting size. The error occurs occasionally, but seems to be persistent for the table where it has occurred.

2) TNFT not removing antes from preflop size. I am using #BB for preflop sizing and do not have the option checked to NOT remove antes when counting limpers.


The error(s) that I found in the log were :


23:27:05 : Clicked MAX bet tab due to no pot bet tab.
23:27:07 : clearing max bet frame
23:27:43 : Pot tab not shown once.
23:27:43 : Failed setting default bet on retry 0

23:27:01 : ERROR: Could not scrape for seating structure: Error 298988998981921-0
23:27:01 : Bad seating when counting players
23:27:01 : ERROR: Got less than 2 seated players for ante removal
23:27:05 : Pot tab not shown once.
23:27:05 : Failed setting default bet on retry 0

23:31:58 :ScrapingError 8714827181118: Error parsing pot string ' ' : Input string was not in a correct format.
23:31:58 : Pot percentage bet failed: could not scrape pot.
23:31:58 : Failed setting default bet on retry 145
23:31:59 : Failed setting default bet on retry 146
etc.

23:30:40 : Error parsing title: $4 + $0.40 Rush On Demand (214305507), No Limit Hold'em - Logged In As Hero : Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: startIndex
23:30:40 : Could not auto-seat due to unknown seating style.
23:30:40 : title: $4 + $0.40 Rush On Demand (214305507), No Limit Hold'em - Logged In As Hero
23:30:40 : game: Error, cash: False, limit: Error, sb: -79228162514264337593543950335, bb: -79228162514264337593543950335, ante: -79228162514264337593543950335, tourney: False, table name: , username: , 50BB min: False, seating: Error, is_matrix: False
23:30:40 : title: $4 + $0.40 Rush On Demand (214305173), Table 51 - 170/340 Ante 25 - No Limit Hold'em - Logged In As Hero
23:30:40 : game: Holdem, cash: False, limit: NoLimit, sb: 170, bb: 340, ante: 25, tourney: True, table name: 214305173, username: Hero, 50BB min: False, seating: Error, is_matrix: False
23:30:43 : ERROR 192192898998981: Skipped clicking I'm Ready due to left button visible!
23:30:44 : Failed setting default bet on retry 0

Fool
01-25-2011, 02:18 PM
It sounds like there may be a few problems. Please email a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of the table with your HUD displayed. See instructions at How to make screenhot? Taking screenshots is fast and free. No software to download (http://www.iopus.com/guides/screenshot.htm). Please send the screen shot even if you don't have a HUD or custom table theme.