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View Full Version : Account balance and HEM results not matching on Paradise Poker



petRus
01-23-2011, 09:25 AM
Last night I played 97 hands, according to HEM Im down 74,97€ but my balance says Im down 111€. Is there an explanation to the difference,
is HEM leaving some hands out, or did Paradise Poker decide to keep some of my money?

And also, in total after 5825 hands HEM says Im down 96,22€ but according to my account balance Im down 127€, what am I missing here?


Edit. Now I noticed that in the Reports section my winnings are - 41,86€ but in the session section -89,84€ ( after updating the rates), why is that?

netsrak
01-23-2011, 09:45 AM
The first thing to check is the handcount.
Does HM import all the hands you played? In other works if your Paradise Poker session stats say you played 100 hands ( i hope they have session stats?) did HM import 100 hands?

Which HM version are you using?
Are you playing euro and $ tables?
Are your exchange rates correct? Under options -> settings -> currencies

petRus
01-23-2011, 10:33 AM
They dont have session stats, atleast I cant find them.

Last night I only played $ hands, although Ive played both before.
Im using the latest version 1.11.05e.
And I also got the latest rates.


I still cant figure out why my results are different in the session section compared to the reports section...

Patvs
01-24-2011, 03:46 AM
Read: FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Inaccurate Reports (http://faq.holdemmanager.com/questions/371/Missing+Hands+or+Inaccurate+Reports)

And http://forums.holdemmanager.com/199627-post2.html