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Frankie
01-21-2011, 02:45 AM
Since I downloaded the latest beta HM starts to import old hands and not the new ones when I play prima/ongame. What can I do about it?

olliepower
01-21-2011, 03:14 AM
Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

Please check this thread to make sure you've the correct import folders setup for your site
FAQ - Hold'em Manager Poker Tracking Software :: Information About Setting Up Poker Clients (http://faq.holdemmanager.com/questions/1/Information+About+Setting+Up+Poker+Clients)

On the import TAB check if there are import errors showing up, if so can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database) and see if there is also import errors with that database

If there is please email the original hands to support@holdemmanager.net and also link to this thread

Frankie
01-21-2011, 04:22 AM
As I mentioned I have the latest beta downloaded and since I downloaded that one the problems started. I have the same auto import folders I always used why should I change them now? Could you please give me more information on how to solve this?

netsrak
01-21-2011, 04:28 AM
This should have nothing to do with the new version.
Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.