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tomas
01-20-2011, 09:12 PM
Hello,
My hud in live game works on ps and ipoker fine. In the replayer I saw hud just in the hands from ps, but not from ipoker (mybet.com). I have Windows 7.

Thank you for any advice.

1. What version of Holdem Manager are you using?
1.11.05e

2. What poker site are you playing on and does the problem occur on more than one site?
Ipoker (mybet.com)

3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT)
Hu sng.

4. Have you clicked on the Start Auto Import button?
Yes

5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.

It is ok.

6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
I can see all hh in hem, but in the folder, which I choose, that hem import from, there arenīt any hands. And in the folder, where hem saves all hh, there arenīt all hands.

7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
I can see in hem all hands and results.

8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
It is in database.

9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
No, I havenīt.


10. If you open the hand history files, are they written in English?
Yes

11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.
It looks fine.

olliepower
01-21-2011, 03:21 AM
Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is

tomas
01-22-2011, 08:20 AM
Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is

Edited in original post.

netsrak
01-22-2011, 11:38 AM
Please try this update: http://www.holdemmanager.com/Downloads/Hm_1.11.06_Internal.exe

tomas
01-22-2011, 12:27 PM
Please try this update: http://www.holdemmanager.com/Downloads/Hm_1.11.06_Internal.exe

Unfortunately it didnīt help.

netsrak
01-23-2011, 10:11 AM
we need to test this with some original hands. Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

Jabular
02-11-2011, 09:12 PM
I have pretty much the same problem - the hud works fine while I'm playing, but when I launch the replayer the stats aren't there. This is again only a problem with Ipoker (chilipoker skin) the stats show up fine when I replay a hand from Full Tilt.

netsrak
02-12-2011, 07:06 AM
http://forums.holdemmanager.com/releases/42538-replayer-bug-1-11-05e-1-11-06a-ipoker.html

Bazzer
02-15-2011, 05:26 AM
Netsrak, did you get any HH mailed to you? I found when I went to do a conversion for posting on 2+2 it would say they were PokerStars hands. The hands I was converting though were from William Hill, if that helps at all. If you still need some HH, I'll send you some.

netsrak
02-18-2011, 08:15 AM
wrong thread?
If you send in hands one of my support colleagues probably checked them.