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View Full Version : Report refresh bug - 7785


SuperSized
06-13-2013, 08:48 AM
When I select a report for 'today' and refresh, yesterday's results keep on appearing. This only seems to affect the 'Tournament Results' report.
SuperSized
06-13-2013, 09:54 AM
I have also found the 'Overall' tab in tourneys section does not update correctly.

This is really, really basic bug testing. Why are these errors even allowed in a build?
udbrky
06-13-2013, 04:55 PM
I want to let you know that your bug has been received and will be tested in the order it was received. Once we have tested and documented it thoroughly we will send you our results and/or ask for any other info/files that we may need to help resolve it.
udbrky
07-02-2013, 10:20 AM
We have duplicated and written up this issue. Can you confirm that it only is happening when there is no data? So it only happens when there are no hands/tournaments that meet the filtered criteria.

I do not have an ETA on the timeline for this being fixed.

I have added your email to the list to be notified when it is resolved.

The internal # for future reference is 7059
SuperSized
07-02-2013, 06:50 PM
We have duplicated and written up this issue. Can you confirm that it only is happening when there is no data? So it only happens when there are no hands/tournaments that meet the filtered criteria.

I do not have an ETA on the timeline for this being fixed.

I have added your email to the list to be notified when it is resolved.

The internal # for future reference is 7059

I haven't been able to duplicate this bug for a while. Perhaps it was fixed in later builds. IIRC iftwas happening when there was data.

Report loading is very slow atm. And the filters are sort of sticky. When I first go to a report, it remembers filters I set some time ago before switching to the most current filters. Cosmetic, but kind of annoying.
udbrky
07-03-2013, 12:46 PM
Close HM2

Clear the Filters folder in

7: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG

When you set a new one, does it still happen?