View Full Version : Have activation code, Can't open Holdem Manager

01-18-2011, 03:15 PM
I have un-installed holdem manager, paid for a new activation code and downloaded it again but when i open the software i can't enter the code anywhere.

I keep getting this error:

Any ideas?

01-19-2011, 05:32 AM
Edit: I deleted your pic, wasn't sure if the displayed serial key was your old key, or the new key.

To enter the new key:

First of all, we need to enable the option to see Hidden Files: We are sorry for the temporary outage. (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
Problems Registering Holdem Manager:

Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

This is a hidden SYSTEM file. (not just regular hidden files)

Also please try this:

1. Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register
4. Close HM and delete the LicDebug.txt file