HEM2 Won't Start

[ShaunHunting]

I updated Note Caddy yesterday, and since I did HM2 won't start.

When I click on the icon, holdemmanager.exe briefly appears in the processes but then quickly disappears. The software is not loading whatsoever.

I'm not sure if it had anything to do with the Note Caddy update, but that is the only thing I've changed since HM2 last worked.

I have recent backups but I do not know how to install from a backup without being able to open the software.

Thanks for your help.

[udbrky]

Try doing a manual update for HM2:

Please update to this version

http://www.holdemmanager.com/Downloads/7785_Hm2AutoUpdate.exe

After downloading, you should right-click the file, go to properties and click unblock. Then, right click the file and run as administrator.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

[ShaunHunting]

The update fixed it, thanks very much for your prompt response.