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Jackie55
01-18-2011, 04:58 AM
Hi!

I have a problem with the hud.

Stats are randomly dissapearing. I ticked the "force ontop" option but that didn't solve the issue. I tryed using the "only active table" and it works fine but the problem is that I can see the stats only at the table where I am active.
All the other tables don't have a hud. Obv that is not a solution.

I am running vista x64. I have 1.11.05e hm version. I tried downgrading to an older version, tryed 1.11.04 but it didn't work, same issue.

I have this problem with the hud on party. Tryed to play on ongame and the issue is the same there too.

Graphic card updated and everything.

Thanks in advance.

Sarek
01-18-2011, 06:36 AM
try this version http://www.holdemmanager.com/Downloads/Hm_1.11.05e-1.exe

CountWillis
01-18-2011, 03:40 PM
I have the same problems already using 1.11.05e-1.
Platform: Entraction
My System is Windows 7 64-bit, running on a SSD

Patvs
01-19-2011, 05:50 AM
Which Operating System, Firewall, and Anti-Virus are you using?



For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions for those files to the windows firewall, even if it is off.
Do the same for the main ongame/entraction .exe

CountWillis
01-19-2011, 05:08 PM
Which Operating System, Firewall, and Anti-Virus are you using?
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Add exceptions for those files to the windows firewall, even if it is off.
Do the same for the main ongame/entraction .exe

Come on, I'm not a dude ;)
already done this ...
the problems first occurs @ Entraction after updating to 1.11.05e-1 and adding Ongame to the HM ...
and the problem still remains after downgrading to 1.11.05c ...

Patvs
01-19-2011, 10:36 PM
Besides Force ontop....
did you try hud options--> table preferences--> LOCK THE LAYOUT?

CountWillis
01-20-2011, 12:09 PM
Besides Force ontop....
did you try hud options--> table preferences--> LOCK THE LAYOUT?

I did'nt lock the layout - should I?

Sarek
01-20-2011, 01:20 PM
Try and see what happens

Jackie55
01-20-2011, 05:38 PM
Tried the version you recommended, tried the lock layout, all of these 3 files have administrator privileges, problem still persists!

netsrak
01-21-2011, 04:45 AM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

Jackie55
01-21-2011, 08:06 PM
Never mind, problem fixed :)
Did a HM reinstall and the hud works as a charm.