View Full Version : Already have HEM, want to add Omaha pro version, help.

01-17-2011, 04:49 PM
This is incredibly confusing.

I purchased the Omaha Pro version for $89.99. Was I not supposed to do that if I already have HEM? I've been doing some searching and was I supposed to purchase a HEM to HEM + Omaha upgrade instead? I never saw that option.

I cleared the old registration key and entered the new registration key for Omaha and now I can't use HEM.

Please help.

01-17-2011, 05:55 PM
Hi, send an email to sales@holdemmanager.com with your serial codes for holdem and omaha and they should be able to work this out

02-10-2011, 09:18 PM
I made the same mistake. Moreover, I've purchased Omaha small stakes by mistake. And now I can't use HEM either.

02-11-2011, 04:42 AM
Please contact sales to figure this out

02-11-2011, 04:45 AM
Please contact sales to figure this out

All sorted, thanks :)