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View Full Version : total hours differs by filter?



Guyra
01-15-2011, 05:52 PM
quick question for one of you guys.

In HEM, when I go into "Sessions" tab then filter by 'this month' and day(drop down bar) I get a different total hours played then when I filter by 'this month' and session.

does anyone know why?

this month + month = 39.6 hrs.
this month + day == 38.67 hrs
this month + session = 45 hours.

netsrak
01-16-2011, 07:22 AM
we are investigating it.

Patvs
01-21-2011, 06:31 AM
Roy wrote: Total hours for sessions are different because sessions include breaks. If you play for 10 minutes then take a 10 minute break and play for 10 more minutes then you have played a 30 minute session because the default break time for a new session is I believe 30 minutes. In a daily report it would only register 20 minutes for the same period because the daily report won't include the break. Same for the monthly report. Daily and Monthly could be different due to rounding