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deluxesamy
06-05-2013, 10:33 AM
Hi,

In Sessions tab, if I select a specific month, it works great (tried with May, April...)

However, if I select all dates or this month, I can only see the last 308 hands played (last session). Why?
I've selected clear filters and refresh and wait, but still the same. It's like date filters are not working =S

It happened after HM2 crushed. Updated it but still the same.

Ideas?

deluxesamy
06-05-2013, 01:48 PM
I've checked other tabs and the problem comes from 'sessions' tab. How can I sort it out?

udbrky
06-06-2013, 06:02 PM
Clear the filters folder in

7: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG


Please delete:

8/7/Vista: C:\Users\{username}\AppData\Local\Hold'emManager\


XP: C:\Documents and Settings\{Username}\Local Settings\Application Data\Hold'em_Manager


See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/questions/832/How+are+Hidden+Files+Viewed+in+Windows%3F+

If you continue to have problems, please reproduce the problem and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

deluxesamy
06-07-2013, 05:50 AM
Hi!

I've restored default settings and it works. Investigating it a bit further, it happens (and it gets resolved) when I add $ USD/h in the sessions tab. If I remove this stat, it goes back to normal and works.

Samy

udbrky
06-07-2013, 05:20 PM
Does this happen after the last update:

Please update to this version

http://www.holdemmanager.com/Downloads/7779_Hm2AutoUpdate.exe

After downloading, you should right-click the file, go to properties and click unblock. Then, right click the file and run as administrator.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

BluffCaaLL
06-12-2013, 09:36 AM
i had same problem, and i confirm that removing $usd/h stat solves the problem

udbrky
06-12-2013, 05:07 PM
The latest update did not help?