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WiCane
06-04-2013, 02:53 PM
The site (Intertops) is saving all my hand histories to the file I have set up on Omaha Manager, however Omaha manager isn't importing all the hands into the program.

For instance I have 47 hands in the folder. Omaha manager has only imported 13. Any ideas on the issue?

netsrak
06-05-2013, 04:12 AM
Can you try this beta? http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_31May2013.exe

I think Intertops (Cake) changed handhistory format recently.

WiCane
06-19-2013, 06:13 PM
Can you try this beta? http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_31May2013.exe

I think Intertops (Cake) changed handhistory format recently.

Still having the same problem, only importing about 1/2 the hands. Also instead of importing the other players names it says player 1, player 2, etc

Any other thoughts?

WiCane
06-19-2013, 06:15 PM
Still not working. It's only importing about 1/2 the hands. Also instead of displaying other people's names it says player 1, player 2 etc

Any thoughts

fozzy71
06-19-2013, 07:39 PM
What version is the intertops client in the Help > About menu?

Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

WiCane
06-19-2013, 08:11 PM
It says ver. 1.153.7 at the top of the client.

fozzy71
06-20-2013, 08:43 AM
We only support the Cake 2.0 software. Please uninstall the software then download and install version 2.0 from their downloads page. Make sure you install it in English.

WiCane
06-20-2013, 06:28 PM
Well, that fixed a few thing, the HUD is now working correctly, the names of other players now appears in HEM.

I just played a 872 hand session (added all hands together that displayed on HUD) but under my session tab on the HEM it show only 418 hands. It seems like all the hands are now importing because it displays the correct amount of hands on the HUD but they aren't all going to the HEM.

Any ideas on why this would happen, I'm pretty confused?

fozzy71
06-20-2013, 07:43 PM
*Try creating a new DataBase - http://hm2faq.holdemmanager.com/questions/1431/How+is+a+new+database+created+in+Holdem+Manager+2% 3F
*Now import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/questions/81/Options+%7B47%7D+Hand+Importing+%7B47%7D+Manual+Ha nd+Importing
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\DD\MM.
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and backup/restore any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29