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View Full Version : Cant get preset to work + some more issues



Taggi
06-04-2013, 12:30 PM
My preflop setting is simply "3bb". It does not work. Postflop works. This is for PS. No error msg. Not sure why you use written settings btw, its not very intuitive and having to use to mouseover help to figure out simple settings is just annoying.

Mouse is jumping to table, cant find setting to remove this.

Getting full tilt setting error msg even though i dont have it open.

Clicking - in view all hotkeys crashes the tn2.

Sarek
06-04-2013, 04:26 PM
1) For betting:
please do this:
on Setup tab press Debug button - this will open a separate window, put it on screen to be visible
Also put TN - Preset betting tab on screen to see what you have set there
open a table, play - you will see in that Debug window all pot sizes TN wants to use
reproduce issue and do a screenshot with all this visible:
- table with problem
- debug window
- preset tab
and send this screenshot with logs
go to TableNinja 2 > Setup and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@alxsoftware.com to check it over for errors.

2) Mouse: Hotkeys - Table control - Bring mouse to table in foreground = OFF

3) Please open FTP client and set what TN asks.

4) Crash: Please reproduce issue and then send logs (see above how to)
But in a separate email

Taggi
06-04-2013, 06:41 PM
Ok, sent in the logs.

sideshow
06-05-2013, 03:20 PM
Thanks we will look into the issue if we haven't replied to you yet we will as soon as possible.