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dangerdoof
01-13-2011, 06:36 PM
Hi,

I've been using HEM for some time now and never had any problems,
but today I played 3 tables NLH on FTP. One of the tables was a CAP game and HEM wont import any of the hands on this table. The two other tables went fine. Any suggestions to what the problem might be?

Best RGDS
Chris

netsrak
01-14-2011, 05:01 AM
Did you get import errors or is it just that you don't see the hands in the reports?

This was the first time you played cap hands? Please try this: Please clear your filters (Filters->clear) one time although it seems like no filters are defined.

dangerdoof
01-14-2011, 05:08 AM
Hi,

I dont see the hands in the report, no errors. I don't use any filters.
Yes, it is actually the first time I played a CAP game with HEM.
I've tried to manually import the hand history from that table, but I get something like "duplicate hands", even though nothing is showing in the report.

Sarek
01-14-2011, 05:21 AM
dublicates means they allready are in database
update HM to latest (see link in my signature)
and again: set All hads - All games - Filter-clear

dangerdoof
01-14-2011, 04:55 PM
Hi,

Clear filter did the trick, thanks ;)