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View Full Version : A valid license was not found. HM will now exit.



KittyLiquor
06-01-2013, 05:38 PM
I double click HEM2 icon, popup window says "a valid license was not found..."
(Title screen says "loading configuration module."

Just DL'd latest HEM2 upgrade. Had a license for years. WTF?

HEM & HUDapps are both run as admin.

================= log file ====================

14:58:35.204 [Main:1 - App.CheckDesktopWindowComposition] DWM is disabled.
14:58:35.214 [Main:1 - UnityBootstrapper.Run]
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| .-. . | .-. .-. ; (___)` |
| | | | | | | | | | ' '
| | | | | | | | | | / /
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| | | | | | | | | | / '____
(___)(___) (___)(___)(___)(_______)
14:58:35.215 [Main:1 - UnityBootstrapper.Run] Log Started Saturday, June 01, 2013 2:58:35 PM
14:58:35.215 [Main:1 - UnityBootstrapper.Run] Creating module catalog.
14:58:35.217 [Main:1 - UnityBootstrapper.Run] Configuring module catalog.
14:58:35.217 [Main:1 - UnityBootstrapper.Run] Creating Unity container.
14:58:35.260 [Main:1 - UnityBootstrapper.Run] Configuring the Unity container.
14:58:35.270 [Main:1 - UnityBootstrapper.ConfigureContainer] Adding UnityBootstrapperExtension to container.
14:58:35.367 [Main:1 - Bootstrapper.ConfigureContainer] ConfigureContainer loaded in 103 ms
14:58:35.368 [Main:1 - UnityBootstrapper.Run] Configuring ServiceLocator singleton.
14:58:35.368 [Main:1 - UnityBootstrapper.Run] Configuring region adapters.
14:58:35.396 [Main:1 - Bootstrapper.ConfigureRegionAdapterMappings] ConfigureRegionAdapterMappings loaded in 26 ms
14:58:35.397 [Main:1 - UnityBootstrapper.Run] Configuring default region behaviors.
14:58:35.399 [Main:1 - UnityBootstrapper.Run] Registering Framework Exception Types.
14:58:35.400 [Main:1 - UnityBootstrapper.Run] Creating the shell.
14:58:35.405 [Main:1 - Bootstrapper.LogSystemInfo] HM2 Version: 2.0.0.7742
14:58:35.405 [Main:1 - Bootstrapper.LogSystemInfo] Current culture: en-US
14:58:35.474 [Main:1 - Bootstrapper.LogSystemInfo] Operating System Name: Microsoft Windows 7 Ultimate
14:58:35.474 [Main:1 - Bootstrapper.LogSystemInfo] Operating System Architecture: 64-bit
14:58:35.474 [Main:1 - Bootstrapper.LogSystemInfo] Operating System Service Pack: Service Pack 1
14:58:35.484 [Main:1 - Bootstrapper.LogSystemInfo] Memory: 4087MB
14:58:35.485 [Main:1 - Bootstrapper.LogSystemInfo] Drive name: C:\
14:58:35.486 [Main:1 - Bootstrapper.LogSystemInfo] Drive type: Fixed
14:58:35.487 [Main:1 - Bootstrapper.LogSystemInfo] Drive format: NTFS
14:58:35.488 [Main:1 - Bootstrapper.LogSystemInfo] Free disk space: 6GB
14:58:35.489 [Main:1 - Bootstrapper.LogSystemInfo] Total disk space: 59GB
14:58:35.771 [Main:1 - Bootstrapper.ApplyTheme] ApplyTheme loaded in 90 ms
14:58:36.092 [Main:1 - Shell..ctor] WPF Rendering Tier: 2
14:58:36.092 [Main:1 - UnityBootstrapper.Run] Setting the RegionManager.
14:58:36.094 [Main:1 - UnityBootstrapper.Run] Updating Regions.
14:58:36.149 [Main:1 - UnityBootstrapper.Run] Initializing the shell.
14:58:36.150 [Main:1 - UnityBootstrapper.Run] Initializing modules.
14:58:36.165 [Main:1 - Bootstrapper.InitializeLayoutManager] starts
14:58:36.177 [Main:1 - Bootstrapper.InitializeLayoutManager] layoutManager=Composite.Layout.LayoutManager
14:58:36.286 [Main:1 - ConfigurationServiceModule.Initialize] ConfigurationModule loading...
14:58:36.349 [Main:1 - ConfigurationService.Load] ConfigurationService loading...
14:58:36.352 [Main:1 - ConfigurationService..ctor] HM2 Licensing Revsion: lucky 0.17
14:58:36.358 [Main:1 - ConfigurationService..ctor] Checking package integrity... PASS
14:58:36.472 [Main:1 - ConfigurationService..ctor] Could not execute required license from helper: The value for the property 'maxRequestLength' is not valid. The error is: The value must be inside the range 0-2097151. (C:\Program Files (x86)\Holdem Manager 2\HoldemManager.exe.Config line 140) ---->

Patvs
06-02-2013, 06:21 AM
Update to the build in this thread: http://forums.holdemmanager.com/hm2-releases/412901-2-0-0-7774-beta-release-feedback-thread-30th-may.html

If you still have the same error, email us your log.txt and reg.log file from this folder to hm2support@holdemmanager.com

Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

XP: c:\documents and settings\{username}\appdata\HoldemManager