Ryanj37
01-12-2011, 07:24 PM
This is cut out of an email I just sent to HEM support: Is there anyone else I should contact in order to get this problem fixed ASAP?
Recently I have been experiencing major problems with the HM software, I paid for the leak buster add on but when I went to register the program my computer would completely freeze up and become totally unresponsive. I would be forced to switch my computer off at the wall.
I have been talking to someone from leak busters support for the past few days. We have tried many things but nothing has worked. Now the same problem happens when I try to open HM ; my computer freezes and becomes totally unresponsive a few seconds after opening HM. The person from leak buster support thinks I have a virus but I have ran multiple virus scans and found nothing.
So at this stage I am completely unable to use HM. Any ideas anybody? any help would be very much appreciated.
Recently I have been experiencing major problems with the HM software, I paid for the leak buster add on but when I went to register the program my computer would completely freeze up and become totally unresponsive. I would be forced to switch my computer off at the wall.
I have been talking to someone from leak busters support for the past few days. We have tried many things but nothing has worked. Now the same problem happens when I try to open HM ; my computer freezes and becomes totally unresponsive a few seconds after opening HM. The person from leak buster support thinks I have a virus but I have ran multiple virus scans and found nothing.
So at this stage I am completely unable to use HM. Any ideas anybody? any help would be very much appreciated.