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View Full Version : Hands have a wrong calendar date and/or are missing



humbold
05-29-2013, 10:30 AM
Hi,

I use HEM 1.12.10b
When I click on 'Reports' to show my last 100 hands I only get 21 hands played on 05/14/13.
I have played thousands of hands...hundreds in the last few days.

How can I fix this?

Patvs
05-29-2013, 08:59 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_14May2013.exe

clear filters (even though it appears no filters are selected)

--

Do your hands show up when you set the DATE filter to ALL HANDS?
Check your time adjustment settings: http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times
If you make changes to these settings, you'll have to reimport your hands into a new empty database.

humbold
05-30-2013, 11:22 AM
Thanks for the support!
I updated, cleared the filter and set it to show ALL hands, still only 21 hands from 05/14/13...
Time adjustment can't be it, it's a matter of weeks not hours. The hands are there, the HUD works fine, just not showing in reports etc.

udbrky
05-30-2013, 09:11 PM
*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

humbold
05-31-2013, 10:38 AM
I'm an idiot :)
I chose a player for the HUD but not for the reports section, so it chose a random player....whom I had 21 hands on.

Please forgive me and thanks for the fine support!