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talkinaway
01-11-2011, 09:35 AM
I'm probably the only person playing Matrix SnGs, but the HUD is no longer working on $24 + $2 matrix tournies. It worked fine last night.

Obvious culprit is obvious. FTP updated last night/this morning.

netsrak
01-11-2011, 10:10 AM
Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

Please add screenshots of the table manager and the table too.

leoslayer
01-11-2011, 01:36 PM
only shows hands played nothing else

mohow
01-12-2011, 01:39 PM
I'm having the same problem with the $25+1 matrix superturbos. Don't know how to Zip hh's or I would send the problem HH's.

netsrak
01-13-2011, 05:29 AM
You need a zip program like 7-Zip (http://www.7-zip.org/)

EyeForAnEye
02-20-2011, 08:25 PM
I have the same problem. No HUD in matrix sng.. but also no HUD in all multi entry tournaments. :( Everything else works fine.

I have 1.11.06a, everything in english..

Should I send hh like other guys?

netsrak
02-21-2011, 05:39 AM
The problems are fixed in 1.11.06a so we don't need hands.

Your FTP lobby is in english language?
Please try the table finder:
http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

talkinaway
02-24-2011, 05:21 PM
The problems are fixed in 1.11.06a so we don't need hands.

Your FTP lobby is in english language?
Please try the table finder:
http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

*BUMP*

$26 Matrix were discontinued, but came back up with today's update. My problem is NOT solved in 1.11.06a, and everything's in English.

Patvs
02-24-2011, 11:15 PM
Reinstall http://www.holdemmanager.com/Downloads/HmUpdate.exe



Post a handhistory for today's MATRIX + last week's MATRIX so we can check if Full Tilt changed something to the formatting in its recent update.

TableManager still detects all the tables?

lasvegasculture
02-25-2011, 02:38 PM
no hud in matrix tourney, hem detects and imports hands, table manager lists all 4 tables but hands column stays at 0. got it working through table finder tho.

talkinaway
02-25-2011, 08:16 PM
Yeah, everything in the last post is true. I used table finder, and I could only get it to work on one of my four matrix tables, but maybe I wasn't doing it right.

HEM is detecting the hands, and the tables show 0/9 players. I'll attach a HH when I finish the matrix I'm in.

talkinaway
02-25-2011, 09:53 PM
Here's a hand history of a $26 turbo 9-man matrix. I had to delete the last half becaue you can't upload large text files. I also appended a '2' to the end of the file name. Otherwise, everything is as-is.

Patvs
02-26-2011, 07:11 AM
Can you email us the handhistory to support@holdemmanager.com
along with an older handhistory. (when the HUD still worked with Matrix SNGs)

Hansbanana
03-06-2011, 07:38 PM
i am having the same problem.

Patvs
03-06-2011, 09:38 PM
We're working on a fix.
In the meantime you should be able to force the HUD to come on using TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD