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View Full Version : Problems after upgrade from Small Stakes to Pro



nonameho
01-10-2011, 02:12 PM
After upgrade from Small Stakes to Pro version, when I try to activate second lisence (PC#2) on my second computer
I get an error:

http://img232.imageshack.us/img232/1386/111991348.jpg
http://img148.imageshack.us/img148/6370/222054001.jpg


I have tried to reinstall using Revounistaller - FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

Then tried to use another registry cleaner - jv16 PowerTools

Also tried to delete HoldemManager.lic - FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager)

But it didn't help. What should I do ?
OS Win XP SP3


Sorry for my English.

Patvs
01-11-2011, 01:04 AM
First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg
Problems Registering Holdem Manager:

Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

This is a hidden SYSTEM file. (not just regular hidden files)


Also please try this: (it fully debugs the software)

1. Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register
4. Close HM and delete the LicDebug.txt file



And read: FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager)

nonameho
01-11-2011, 02:01 PM
thanks,
problem solved