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View Full Version : Error importing one particular hand



moldman
01-06-2011, 09:42 PM
I noticed a discrepancy last night in the amount HM was showing I was down in the night and what I could tell I was down in my account. I figured out that one particular hand didn't get imported into HM for some reason. After requesting my HHs again from Full Tilt, I imported them all again. I got all duplicates with one import error. I then deleted all the hand histories except the one in question, and again I got the error. The hand history itself looks normal, but maybe I'm missing something.

Any advice how to get this into my database? It would have me a decent chunk of money come tax time!!

netsrak
01-07-2011, 05:51 AM
Please zip and mail the original handhistory file together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.