PDA

View Full Version : Ongame missing hands



Vovona33
01-06-2011, 07:24 PM
Ive been using holdem manager with ongame for like 2 years and yesterday came an error Ive never seen before. Loads of hands are missing in the database (session review and reports), but only for the last 2 days.

Im using no filter and the hands show up in the "last 3 hands" hud on the tables.

What is this?

1.11.05.D

netsrak
01-07-2011, 06:05 AM
Which error message came up?

Please update to 1.11.05e: http://www.holdemmanager.com/Downloads/HmUpdate.exe

Your database might be corrupt:
Please try a reindex of your database via pgadminIII->maintenance.
If that doesn't help you should create a new database and reimport all your hands (+notes +summaries).

Vovona33
01-07-2011, 07:52 PM
And where is pgadminIII?

netsrak
01-08-2011, 07:23 AM
In your windows program menu under postgresql or pgadmin.
If you can't find it download and install it from pgAdmin: PostgreSQL administration and management tools (http://www.pgadmin.org)

Vovona33
01-16-2011, 06:38 PM
Ok ive first tried to reindex it and it went fint, but I was still missing hands.

Then I created a brand new db and reimported the hands, but my hands are still missing (around 40 % I think).

What can I do?

Patvs
01-16-2011, 10:37 PM
Update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e-1.exe

Create a NEW database. Reimport the hands from the last two days.
If you still have missing hands, email us a sample of the handhistories to support@holdemmanager.com

Vovona33
01-16-2011, 10:39 PM
Update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e-1.exe

Create a NEW database. Reimport the hands from the last two days.
If you still have missing hands, email us a sample of the handhistories to support@holdemmanager.com

All of this, Ive already done.

Created a new DB and reimported the hands. And yet the old hands are still missing as well as the brand new I played today.

What to do?

Patvs
01-16-2011, 11:02 PM
If you still have missing hands, email us a sample of the handhistories to support@holdemmanager.com ...

Vovona33
01-16-2011, 11:06 PM
...

Shipped.

Vovona33
01-21-2011, 01:09 PM
Shipped.

Its now 5 days, since I sended you the files. Did you look at them?

Patvs
01-22-2011, 04:05 AM
pm sent

Vovona33
01-22-2011, 12:40 PM
pm sent

PM sent back.