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WCGRider
01-06-2011, 05:20 PM
Hello,

I have 2 serial codes, mainly from having problems before but it works out because i have 3 computer setups. So Here is what happened

I had holdem manager working on this computer, completely fine. Then I changed out the monitors i had on before for two 30's... and it went haywire. It says i have to register online, and it gave me my serial code and said it is already in use. By two computers.

So i decided to use my other code, and i uninstalled the program and reinstalled it. And now it wont even say the code i had before, it just says i need to activate my account online and at no point gives me an option to punch in a code.

Here is the error message


License Failure Details
--------------------------------------------------
1/6/2011 9:02:45 PM
cw
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (xxxx)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Cannot validate license at server.
Could not perform validation request: VALIDATE.

Could not validate license "Omaha Small Stakes (SOM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (xxxx)" in HoldemManager.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
This machine has not been activated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2011-01-06T21:02:45 / 2011-01-06T13:02:45
Entry Assembly: HoldemManager, Version=1.11.5.3118, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit Service Pack 2 [6.0 Build 6002]
OS Version: 6.0.6002.131072
CLR Version: 2.0.50727.4200
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: Y2SF5-T7C64-QX2UH-3HETW-U8UGF-U3DV3

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

cbixwau- *
3.2.2000.0 / 2.0 R 4016 (NetFxQFE 050727-4000) for .NET 2.0 (NetFxQFE 050727-4000)


DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.3118 / 1.11.5.3118 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 4200 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 4016 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

I tried deleting the 2 files mentioned. The .ldat file doest exist and i deleted the other one on program data. Still wont let me punch it in. Whats going wrong here?

netsrak
01-07-2011, 06:01 AM
I deleted the key in your post.

Please try the following:
1. Create a new text document in the Config folder and name it LicDebug.txt
2. Open HM and register the program
3. Close HM and delete the LicDebug.txt file

If that doesn't help please send the file reg.log (default path c:\program files(X86)\rvg software\holdemmanager\logs depending on your windows installation) with link to this thread and explanation to support@holdemmanager.com