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juankumi
01-03-2011, 10:04 AM
hi,
i've got some registration problems..i got the key but when i start HM i can't insert the key; infact HM log automatically and says that the registration can't be process. someone can help me? :)

netsrak
01-03-2011, 10:36 AM
Do you get a detailled error message?

Please send the file reg.log (default path c:\program files(X86)\rvg software\holdemmanager\logs depending on your windows installation) with link to this thread and explanation to support@holdemmanager.com

juankumi
01-03-2011, 03:08 PM
License Failure Details
--------------------------------------------------
1/3/2011 7:08:06 PM
cx
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Programmi\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\Documents and Settings\All Users\Dati applicazioni\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in C:\Documents and Settings\All Users\Dati applicazioni\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users\Dati applicazioni\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (xxxxxx)" in C:\Documents and Settings\All Users\Dati applicazioni\XHEO INC\SharedLicenses\HoldemManager.lic.
Could not activate license at server.
No more activations allowed. You must first deactivate the software from the original machine before attempting to activate again.
This machine has not been activated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2011-01-03T19:08:06 / 2011-01-03T20:08:06
Entry Assembly: HoldemManager, Version=1.11.5.3160, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Programmi\RVG Software\Holdem Manager\
Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3615
Process Bitness: 32-bit
Culture: en-US / it-IT
Encoding: Europa occidentale (Windows)
IIS Available: True
Machine Code: 28F4E-LRJS5-TRTW9-E1GTU-3DVSS-2VFNL

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Programmi\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Programmi\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.3160 / 1.11.5.3160 for .NET
C:\Programmi\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3615 for .NET 2.0
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 3615 (GDR 050727-3600) for .NET 2.0 (GDR 050727-3600)
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

qvprgjk8 *
3.2.2000.0 / 2.0 R 3614 (GDR 050727-3600) for .NET 2.0 (GDR 050727-3600)


System
2.0.0.0 / 2.0 R 3614 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\assembly\GAC_MSIL\System.resources\2.0. 0.0_it_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 3618 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_it_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

Patvs
01-03-2011, 05:42 PM
Try to reset your serial key...


we have launched a new online form for resetting your own serial codes.

This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

Please go to Hold'Em Manager Poker Tracking and Analysis Software (http://www.holdemmanager.com) and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.