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View Full Version : Charged $20 for "Free 3 months"



richardbrown360
05-16-2013, 12:45 PM
Hi I posted in the other thread about this but it seems to be locked now.

I got an email saying that I would get 3 months free of table ninja 2 because I have table ninja 1. I used the link in the email to go to holdemanager website and sign up for my free 3 months. I double checked all links and the messages.

111791

After signing up my credit card was charged 20$. I also had a statement telling me i will be charged at the same time next month also.

I have emailed support but it doesn't seem to get me anywhere. I seem to be getting generic responses. I would like to get a refund for my 20$ and cancel this subscription.

Sarek
05-16-2013, 04:20 PM
So now you will have 3 months for free, and THEN one month for $20 you was charged.

kauz
05-16-2013, 05:54 PM
but why did he get charged with $20 right at the sign up? I dont understand that..

richardbrown360
05-16-2013, 07:12 PM
Hi it appears the mix up has been resolved and I have been refunded. Thanks.

sideshow
05-17-2013, 09:12 AM
but why did he get charged with $20 right at the sign up? I dont understand that..

This was a mistake can you please PM me your email address to your account and i will get sales to refund you. When you make the purchase did you enter your TN1 code when prompted?

Thanks