HUD on Ongame (bwin) doesn´t work properly

[Lohi]

Hi,

I have problem with HUD in full ring SNG on Ongame. When are on the table 7-10 people, HUD works perfect, but when we get to 6 people, HUD goes "crazy" - some HUD boxes disappear, some change their position and some stop to update and the same thing happens again, when we are in 3 players...

Can you help me please, what to do with it?

Thank you very much

[speederll]

same problem here, i guess its 1.11.05e ?

[netsrak]

This was a bug in the first 1.11.05e release. Please download and install it again.

[Lohi]

I have last update, but it still doesn´t works, so I don´t know...

[netsrak]

Please reboot your computer, clear your browser cache and download and install the 1.11.05e update again. http://www.holdemmanager.com/Downloads/HmUpdate.exe

[Lohi]

Thank you for your advice, but I tried it and it still doesn´t work properly... But now HUD goes crazy, when 5 players are on the table. Please give me another advice, thank you again:)

[hirnrotz]

i had no problems with the hud but since today the top middle player has no hud anymore..

[netsrak]

1) Close HM and the Table Manager.
2) Delete your existing HUD Prefs file \Holdem Manager\Config\prefs.xml , so HM will rebuild it to default.
3) Delete the position files config\pospref*.txt (= pospref.txt, pospref2.txt,...)
4) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

[hirnrotz]

still the same problem

[netsrak]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.