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View Full Version : table ninja will not open with new purchase code



topdawggt2006
01-01-2011, 04:10 PM
SoI just orderd tableninja FTP and stars. I had originally had an old stars purchase code, but the code expired a long time ago, so i just bought the combo deal for $100 for both sites. when i try and open either program and put in the purchase code on tableninjaft or stars, it gives me the following message: "This machine seems to already have the full version unlocked. If something is wrong, please email support@alxsoftware.com for assistance." It just keeps doing that, and there is no where for me to get innto the software. Any have any ideas? I have tried removing/reinstalling, and restarting my computer and googling but to no avail. Any help would be greatly appreciated.

thanks,

Fool
01-02-2011, 07:43 PM
Please post or email your TNLog file from C:\Program Files\TableNinja to support@alxsoftware.com. I'll be able to lookup your account from the information inside and clear the lock.

topdawggt2006
01-02-2011, 09:05 PM
thanks for your help. support was able to help with this!