PDA

View Full Version : TN not working after recent update



joe84
05-10-2013, 06:09 PM
I haven't played on FTP for 2 month so i don't know if this has something to do with the recent update. However, TNFT is not working at all, doesnt highlight any tables and shortcuts don't work either.
At the startup i got a warning that the game type may not be supported, since mixed games are not supported, but i was sitting on NLHE 6max tables.

Any suggestions?

Best Regards, Joe

EDIT: Rush poker works, except for quickfolding

Sarek
05-11-2013, 06:12 PM
Latest FTP client update is cause.
We are aware, fix will be posted ASAP.
This specific issue with not recognizing tables is docemented as bug ticket HM-6850.
If you want to be notified when it is fixed please send an email to hm2support@holdemmanager.com and include "Notify Me When XXXX Is Resolved" in the subject line and body of the email.

Sarek
05-12-2013, 04:14 PM
Build 142 is live. FTP tables are recognized now.

betwise
05-12-2013, 10:48 PM
I still can't get table ninja to work. It does recognize the tables. The mouse over works. But the Timebank does NOT work. also the auto betting does NOT work. I reverted all my graphics back to standard FTP settings. All I want is the Timebank to work. Please help.

Sarek
05-13-2013, 02:08 AM
Please send a copy of the following files to support@alxsoftware.com to check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of your desktop with a table and your HUD displayed.
See instructions How to make screenhot? Taking screenshots is fast and free. No software to download (http://www.iopus.com/guides/screenshot.htm)
Please send the screen shot even if you don't have a HUD or custom table theme.

betwise
05-13-2013, 07:24 PM
Please send a copy of the following files to support@alxsoftware.com to check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of your desktop with a table and your HUD displayed.
See instructions How to make screenhot? Taking screenshots is fast and free. No software to download (http://www.iopus.com/guides/screenshot.htm)
Please send the screen shot even if you don't have a HUD or custom table theme.

sent my info yesterday. TNFT still not working after last TN update.

betwise
05-14-2013, 07:59 AM
I send my info yesterday.

VinnyCout
08-07-2013, 11:04 AM
TN1 for FTP dont work together with TN1 for PS?

Im playing both sites but if Im open TN for FTP when use TN for PS, TNFTP freeze and bug.

Have any solution?

thx

sideshow
08-07-2013, 11:27 AM
We do not officially support using TableNinja and TableNinjaFT simultaneously to play on PokerStarsŪ and Full Tilt PokerŪ tables at the same time. The reason for this is that PokerStarsŪ and Full Tilt PokerŪ run independently and therefore you need to configure you system very carefully to avoid potential conflicts. We do have a number of users who use TableNinja and TableNinjaFT to play on PokerStarsŪ and Full Tilt PokerŪ at the same time and they have created an unofficial thread about the best way to do this here TableNinja :: Support (http://tnforums.tableninja.com/showthread.php?t=1015). If you do decide to use TableNinja and TableNinjaFT simultaneously please test everything carefully at play money and be aware that we are not responsible for any issues that may occur.

VinnyCout
08-07-2013, 01:32 PM
We do not officially support using TableNinja and TableNinjaFT simultaneously to play on PokerStarsŪ and Full Tilt PokerŪ tables at the same time. The reason for this is that PokerStarsŪ and Full Tilt PokerŪ run independently and therefore you need to configure you system very carefully to avoid potential conflicts. We do have a number of users who use TableNinja and TableNinjaFT to play on PokerStarsŪ and Full Tilt PokerŪ at the same time and they have created an unofficial thread about the best way to do this here TableNinja :: Support (http://tnforums.tableninja.com/showthread.php?t=1015). If you do decide to use TableNinja and TableNinjaFT simultaneously please test everything carefully at play money and be aware that we are not responsible for any issues that may occur.

I read the thread and believe is not my problem, as i play MTTs and dont use hotkeys. Like one guy post, i wanna TNFTP works only to click no-sit out, click oks, these things.

But every time that I run both, TNFTP simple frezze and crap, dont can any wrong configuration here that cause conflict, or happens with everybody?

sideshow
08-08-2013, 04:42 PM
Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of your desktop with a table and your HUD displayed. See instructions at How to make screenhot? Taking screenshots is fast and free. No software to download (http://www.iopus.com/guides/screenshot.htm) Please send the screen shot even if you don't have a HUD or custom table theme.

Morze17
08-12-2013, 03:45 PM
The program crashed periodically for half a year and could not fix it, and now it happens all the time. Promised support to the middle of August. Where?

sideshow
08-12-2013, 03:49 PM
We have had no other reports of this happening, Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

2) A screen shot of your desktop with a table and your HUD displayed. See instructions at How to make screenhot? Taking screenshots is fast and free. No software to download (http://www.iopus.com/guides/screenshot.htm) Please send the screen shot even if you don't have a HUD or custom table theme.

Support for TN1 will not end in August a set date has not yet being confirmed.