HUD posting dollar amounts for names (FT Rush)

[DDAWD]

http://i846.photobucket.com/albums/ab25/ddawd/HEMglitch-1.jpg

Look at each HUD to my left on each table. Instead of the name, it posts the amount of money in my stack and there is no data even though I have played with the person before.

The HUD will work for a few hands and then glitch for a few hands. And it won't always glitch on all four tables at once. It might work on all four and then glitch on two then glitch on the other two and so forth. Any way I can fix this? Thanks.

[netsrak]

Please update to 1.11.05e.

After this please uncheck site options->Ftp->use ocr....

[DDAWD]

I'm already upgraded to 1.11.05e and the ocr option was already unchecked.

[Lure]

I have the same problem. Really annoying, and I also would like to add that it happens always and only with the guy directly to your left in 9max rush games. For example, here with iOWNgreenacre on upper left table at DDAWD's screenshot. And the stack size instead of his name is not his stack size, but yours.

And yes, I have 1.11.05e and ocr is off also.

[netsrak]

Do you have prefetch or live-tracking enabled?

Please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extentions turned off.

[DDAWD]

ok, here it is

[Lure]

Here is mine.

[netsrak]

ok, here it is
That looks fine - the only thing which might be a problem is the hud covering the chat box - can you move the hud to another position and test again?


Here is mine.
Your auto-import configuration is incomplete - please run an auto-detect in "configure auto-import folders"

[Lure]

Your auto-import configuration is incomplete - please run an auto-detect in "configure auto-import folders"

It doesn't matter, I had only FTP and pacific installed on this laptop at the moment and manually added their hand history folders for import. Importing works fine.

[Patvs]

Try reinstalling HM using the 93 mb full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe


Also create a NEW empty database and reimport your hands.

[Lure]

Now it works fine for me, I don't know what did I change but stack size instead of name didn't occur at all during my last session. I did auto-detect in "configure auto-import folders" and that's all, I suppose. Also, I don't have chat box at all, my modification removes is.

[DDAWD]

How did you get rid of the chatbox?

[Lure]

How did you get rid of the chatbox?

For classic table go to this folder


\Full Tilt Poker\Graphics\NewTable\Classic ,

open Layout.xml there with text editor then change

" chat y="469" " to " chat y="547" "

[DDAWD]

http://s846.photobucket.com/albums/ab25/ddawd/?action=view&current=HEMglitch2.jpg

I'm still having the problem even after removing the chatbox. This is pretty serious to be blind against the guy directly to my left.

[Lure]

Well, I got this problem again and I figured out when it happens.

I have 1680x1050 screen and windows 7, so when my taskbar height is 2 everything is Ok, but if I make it 1 (minimum size, it seems that it is impossible to remove it in win 7 like it was in XP), then this dollar amount bug appears immediately.

Obviously, I do "tile tables" in both situations and there are just 4 tables of rush. So, this bug can depend on table size.

[DDAWD]

Could it be that I'm playing on a laptop? My screen is 1366x768

[netsrak]

Should be no problem as we no longer use OCR to identify the players.
I have no more ideas what might be the problem. If a fresh installation doesn't fix it please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.