Sharper Tools
12-27-2010, 02:42 PM
I uploaded a lot of hands so I wanted to optimize the DB by running the Optimization utility from your menu. I received the following "contact support" error. What should I do next?
[12/27/2010 1:09 PM] Reading databases . . . . . .done
[12/27/2010 1:09 PM] Starting optimization
[12/27/2010 1:09 PM] Optimizing HEM...[12/27/2010 1:17 PM] error: ERROR: 57014: canceling statement due to user request[12/27/2010 1:17 PM] error: at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3>d__a.MoveNext()
at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
at Npgsql.NpgsqlConnector.ReleaseRegisteredListen()
at Npgsql.NpgsqlConnector.ReleaseResources()
at Npgsql.NpgsqlConnectorPool.UngetPooledConnector(Np gsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnectorI nternal(NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnector( NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleaseConnector(Npgsql Connection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnection.Close()
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeDb(String db, Int32 type)
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeAsync()[12/27/2010 1:17 PM] Error...please contact support@holdemmanager.com
[12/27/2010 1:09 PM] Reading databases . . . . . .done
[12/27/2010 1:09 PM] Starting optimization
[12/27/2010 1:09 PM] Optimizing HEM...[12/27/2010 1:17 PM] error: ERROR: 57014: canceling statement due to user request[12/27/2010 1:17 PM] error: at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3>d__a.MoveNext()
at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
at Npgsql.NpgsqlConnector.ReleaseRegisteredListen()
at Npgsql.NpgsqlConnector.ReleaseResources()
at Npgsql.NpgsqlConnectorPool.UngetPooledConnector(Np gsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnectorI nternal(NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnector( NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleaseConnector(Npgsql Connection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnection.Close()
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeDb(String db, Int32 type)
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeAsync()[12/27/2010 1:17 PM] Error...please contact support@holdemmanager.com