View Full Version : hem error
wakeboarrder
12-26-2010, 02:50 PM
recieving this when i try to start hem
Sarek
12-26-2010, 02:54 PM
Go to C:/Program Files/RVGSoftware/HoldemManager/Config folder and make a backup of prefs.xml and then close Holdem Manager and delete the original prefs.xml and restart HM and it should create a new default prefs.xml file
wakeboarrder
12-26-2010, 03:37 PM
how do i make a backup of a folder...also theres prefs, prefs.xml_1.04.13, and prefs.xml_1.05.08
which one would you backup?
Sarek
12-26-2010, 03:49 PM
prefs.xml (with no numbers)
Set your PC to show file extentions
http://askabouttech.com/how-to-show-file-extension-in-windows-7/
If you have older Windows version - it's anyway smth like this
FAQ - Hold'em Manager Poker Tracking Software :: How to See Hidden Files in Windows (http://faq.holdemmanager.com/questions/130/How+to+See+Hidden+Files+in+Windows+)
wakeboarrder
12-26-2010, 03:58 PM
ok now i need to know how to back this up lol
thanks
wakeboarrder
12-26-2010, 04:27 PM
i just made a copy of the prefs.xml file and deleted the old one and restarted HEM and im still getting the same error message. Any ideas?
netsrak
12-27-2010, 05:55 AM
Are you sure you deleted the correct file? If you have "Hide known file extensions" activated in the explorer its just displayed as prefs.
And please delete the files pospref.txt, pospref2.txt and pospref4.txt too.
wakeboarrder
12-27-2010, 12:35 PM
deff deleted the correct file...i just deleted those previous files and the problem is still occuring. Is it possible to do a teamviewer session sometime today. I really need my holdem manager!
netsrak
12-28-2010, 06:05 AM
Please uninstall HEM using Revo Uninstaller: FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)
After completion please reboot your computer and download and install the full installer from our homepage. Please make sure that the postgresql option is disabled during the installation.
Powered by vBulletin® Version 4.2.3 Copyright © 2024 vBulletin Solutions, Inc. All rights reserved.