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svensken
05-07-2013, 05:50 AM
Hi,

I have the latest internal HM1 update, all other sites I play on work fine. The problem occured after an HM update ~ 1 month ago.
Stats are not updated on the table. If I have played an oponent before his old stats remain the same, hands are not added, results are though.
Any ideas?

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Regards, svensken

netsrak
05-07-2013, 07:25 AM
Which HM update are you referring too? We only released some Betas in the last month. But all the latest Betas have problems with FTP Hud, Stars Summary and other things.
We are just working on a FTP fix for HM1 which we are currently testing. Please see this: http://forums.holdemmanager.com/releases/373771-latest-internal-beta-hm1-update.html

svensken
05-07-2013, 07:30 AM
i´ve got the 1.13.01 internal. should I update to an older version?

udbrky
05-07-2013, 09:37 PM
I do not know for sure which release is the best, there have been a lot of changes on FTP and HM1. We are currently going through testing and adding fixing some bugs to get a release.

groszkin
07-17-2013, 05:00 PM
I do not know for sure which release is the best, there have been a lot of changes on FTP and HM1. We are currently going through testing and adding fixing some bugs to get a release.

Does it work finally? Some people say it does, some say it doesn't. I installed all updates I found and nothing. It shows that the imported hands are incomplete....?

udbrky
07-17-2013, 05:59 PM
If it doesn't import, you have an old version.

Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_17Jul2013.exe

groszkin
07-18-2013, 01:26 PM
If it doesn't import, you have an old version.

Please update to this version:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_17Jul2013.exe

thanks, well, now it says "import error" instead of incomplete hand. Any tips?

Magachan
07-20-2013, 10:13 AM
I currently have the same problem.
I just started playing again and have some thousand hands i that gets imported and archived but does not show up in the stats. Does not work in rush or ring games, but it tracks my tournies.

Patvs
07-20-2013, 08:08 PM
Do the hands import into a new empty database? Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

Does your HUD work playing a regular cashgame?