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DimitriM
05-06-2013, 12:46 PM
Hello,

Today I purchased Note Caddy 2 but it is not working in my HM2. I probably know what the reason for this is but I am not sure.

The license for HM2 I am using is a license I bought together with a friend, with HIS account, so the key is uploaded in his account and not mine.
The license I bought for Note Caddy did I buy with my own account and therefor is uploaded in MY account.

Is there anything I can do about this? I really want to use Note Caddy without buying a new license for HM2 that I can upload in my own account.

I hope someone can help me!

Dimitri

sreticentv
05-06-2013, 03:00 PM
HEM handles all licensing. You will have to email sales@holdemmanager.com with as many details as possible.