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View Full Version : HEM sees 2man as 4man



bwtaylor
12-23-2010, 04:35 PM
I'm using beta 1.11.05 beta 18 and when I play a HU SNG on pokerstars (2 players) HEM imports it as a 4 man, so that the size is 4. It also loads as an MTT. The previous version handled this correctly.

Patvs
12-24-2010, 06:21 AM
Update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e_internal.exe


And reimport the hands into a new database

bwtaylor
12-24-2010, 07:34 PM
Update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e_internal.exe

And reimport the hands into a new database

This paritally fixes the problem. The size, $ won, and tables are now right. However the finish position is still wrong. In fact a new tournament I played today record as finish position 4 and size 2. Another remains at finish position 0 and size 2.

Patvs
12-25-2010, 05:16 AM
Email us a handhistory file of such a game to support@holdemmanager.com

bwtaylor
12-27-2010, 04:21 AM
The EV fix also doesn't appear to work as I lost an all-in AJ < AT and got 0.00 in $EV diff, but there is a large number in cEV diff.

bwtaylor
12-27-2010, 04:29 AM
Email us a handhistory file of such a game to support@holdemmanager.com

done

bwtaylor
12-31-2010, 05:09 AM
any updates?

Another thing I notice now is that the finished flag often doesn't get set.

netsrak
12-31-2010, 06:32 AM
Did you receive no reply to your mail?

You still have this problems with the latest release 1.11.05e?

bwtaylor
12-31-2010, 06:57 PM
Did you receive no reply to your mail?

You still have this problems with the latest release 1.11.05e?

I got an email saying the HH I supplied was forwarded to the developer.

As I said above, 1.11.05e only paritally fixes the problem. The size, $ won, and tables are now right (and presumably whatever EV bug was happening). However the finish position is still wrong. When you lose a 2man SNG it records the finish position 4 and size 2. When you win it remains unfinished and the finish position is 0 and size 2, even though it correctly has your prize money allocated.

netsrak
01-01-2011, 07:55 AM
Ok, please send us new test hands to support@holdemmanager.com.
You can send them as reply to the support mails you received so they are in the right queue.

bwtaylor
01-02-2011, 07:49 AM
Ok, please send us new test hands to support@holdemmanager.com.
You can send them as reply to the support mails you received so they are in the right queue.

The ones I've already sent should demonstrate the problem. It's happening every time.

netsrak
01-03-2011, 05:51 AM
But i have no access to your request from here. So please send a reply mail to reactivate this.

bwtaylor
01-04-2011, 09:50 PM
any updates? I'm having to manually fixup 100% of my husngs

bwtaylor
01-04-2011, 09:53 PM
The Request ID is 231735

bwtaylor
01-05-2011, 02:28 AM
I also noticed that if you get 2nd in a 4man it incorrectly thinks you won money.

netsrak
01-05-2011, 05:01 AM
I forwarded it to Morny for a check but i think its still in the developers queue.

JediOnTilt
01-06-2011, 05:36 AM
any ETA for a fix? I have the same problem. Really annoying as I am planning to play 20k+ of these this yr