im having a very hard time with hm2

[barreirinh0s]

Hello!
After having problemas buying the program, i downloaded the trial version (i already used on friends acc's).
i downloaded the program, and i cant import hands.. i just rebooted my computer so i dont have ANY data on this computer... i already check "save hand history" in pokerstars and it is in english and played a few hands... it says "no current player" and dont even let me choose one... i just cant get this to work... im tilting lol

thanks in advance!
Barreirinh0s

[udbrky]

Stars has changed the hand history folder location on a lot of players, or just deleted the folder, this causes hands not to open.

1) You'll need to go to Stars' Options menu.

In the Hand History Folder location, check the location of the folder and make sure that it is in the list of Auto Import Folders in Hand Importing. Do the same with Tournament Summaries.

2) You may need to manually change the entries.

3) You might also need to manually import the hands from the folder and move to the archive.

If that does not work, it's because HM had already tried to process and reads them as non-hh or already imported. Please create a new database in database management. Then import the hands. You can export these hands and import into the original database.

See this FAQ:

http://hm2faq.holdemmanager.com/questions/642/Poker+Stars+Setup

Your computer clock should match your sessions time in active sessions and reports.

if not, open Hand Importing - Site Time Adjustment and make the adjustment.

The formula is Computer clock - Sessions time.

So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

If your computer clock is behind the Sessions time, you would subtract.

Please send a screenshot of your sessions with computer clock while playing if there is another issue.

Please take and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.

Please follow these steps completely:

http://forums.holdemmanager.com/bug-reports/104721-no-hud-table-only-3-hands-showing.html

We will need the answers to the questions in the thread as well.