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kgbking
05-01-2013, 08:48 PM
Hey guys

I have been using hem1 for a while but always on windows 7 and it has worked fine. I just got a new computer with windows 8 and installed hem1. Now my HUD does not show up in games. I made sure everything is importing properly and it is. My results from the games are coming in and my HUD with the correct stats are working in the replayer but my HUD will not show up during the games. I tried finding the games with table manager but table manager is not detecting them either.

Any help is much appreciated! Thank you!

Patvs
05-02-2013, 12:24 AM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_11Apr2013.exe


On which site are you playing, what type of games?
Since this is a new computer, did you make sure the lobby language of the pokerclient is in English?

kgbking
05-02-2013, 12:39 AM
im playing on stars, and im playing hu hypers. I actually took my pokerstars settings folder off my old computer and put it on my new computer so all my pokerstars settings are exactly the same. im gonna try the update, hopefully it works. thanks you :)

Patvs
05-02-2013, 12:55 AM
Or try a reinstall of the PokerStars client (where it doesn't use your old PokerStars settings folder).

kgbking
05-02-2013, 01:13 AM
hey the update has it working now

kgbking
05-02-2013, 01:13 AM
not sure what it changed but it fixed the problem! thank you so much :) and im very appreciative of the quick response, cheers!

kgbking
05-03-2013, 01:46 AM
I think part of the problem might have been because I wasn't running the program as an administrator, just for future reference if anyone finds themselves in the same situation

udbrky
05-03-2013, 08:12 PM
Usually running as administrator fixes an issue.

kgbking
05-31-2013, 08:10 PM
hey guys
my hud isn't working again..
im getting tilted to hell atm

not sure why it isn't working.. it was working fine yesterday
113941

like how do my games upload. my graph is working fine. yet the hud stats aren't working.. my import has to be working fine for the games to show up..

kgbking
05-31-2013, 08:12 PM
im running it as administer and its not helping.. any advice / help is much appreciated as im not able to play without my hud so its kinda a big deal for me.. thank you

Patvs
06-01-2013, 08:45 AM
Fresh internal HM1 build with the MTT and Rush cash game HUD issues resolved - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_31May2013.exe

p.s. HUD isn't working on FreeRolls in this build but we have a new build coming down now with a potential fix for this issue.

kgbking
06-02-2013, 05:04 PM
ok thank you a lot! much appreciated. freerolls don't matter that much to me anyway so that's no biggie