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View Full Version : Two Pacific "Preferred Seating" bugs (one serious)



domino66
12-21-2010, 08:38 PM
1) First, the easy one. Here's the image from your Pacific Preferred Seating FAQ pag (http://faq.holdemmanager.com/questions/386/Setup+Preferred+Seating+for+Pacific+Poker)e for 6-max tables on 888/Pacific:

http://faq.holdemmanager.com/images/pacific6max.jpg

Pretty sure this is wrong. I set my preferred Pacific seat at the "7 o'clock" position in the above picture (what your image calls SEAT 3). But in order to get the HUD stats to line up properly at a 6-max table, I have to set my Preferred seating in HEM to SEAT 4. So I think your identification of seats in the above picture is just off by one.

2) Now the more troubling one. I couldn't figure out why I couldn't get my 9-max preferred seating to line up properly. In fact, NO MATTER WHAT I CHANGED MY 9-MAX PREFERRED SEAT TO IN HEM, the HUD stats didn't move. Then I tried changing the 10-max preferred seat in HEM, and the HUD stats finally moved. In other words, the bug is that HEM is mis-identifying Pacific 9-max tables as 10-max.

***Bug #2 may or may not be related to the fact that Pacific has BOTH 9-max and 10-max tables, but that in the Hud Options...Player Preferences...Use For window, there are only radio boxes for HU, 6-max, and "Full". And as mentioned, at 888/Pacific, there are 2 different types of "Full" tables, 9-max (for NLHE), and 10-max (for LHE).

domino66
12-21-2010, 09:12 PM
Update: unfortunatley, this bug looks to be a little more sinister than mere mis-alignment; here's what I discovered: the HEM HUD doesn't even correctly identify all 9-max tables the same way.

In other words, I sat at two different 9-max NL tables, Pacific placed me in my "preferred seat" at each of them (the seat immediately above the chat box FWIW). So you'd think at the very least the stats would be aligned the same way on each, right?

Wrong > they were correct on one table, and mis-aligned at the other. I don't know how to troubleshoot this, but it's evident that HEM has a bug identifying Pacific 9-max NL tables...identifying SOME correctly, but others incorrectly. HTH.

netsrak
12-22-2010, 05:04 AM
Please make sure that you are using our latest release: http://forums.holdemmanager.com/releases/40429-1-11-05e-pre-release.html

and please update your Pacific client too - they have no automatic update check.
I played some hands on Pacific during the last days and i had no problems like this.

I'll forward the FAQ issue.

morny
12-22-2010, 05:28 PM
FYI: i fixed the FAQ image to reflect the seating you mentioned and verified its correct now. Thanks for reporting this

domino66
12-24-2010, 11:52 PM
Please make sure that you are using our latest release: http://forums.holdemmanager.com/releases/40429-1-11-05e-pre-release.html

and please update your Pacific client too - they have no automatic update check.
I played some hands on Pacific during the last days and i had no problems like this.



I mean: what do you want me to do: swear out a blood oath that this bug exists? I'm telling you it does. Just tell me what you need me to provide in order for you to troubleshoot it.

netsrak
12-25-2010, 08:15 AM
Which version of HM and the pacific client (use F4 in the client) are you using?