PDA

View Full Version : Moving HEM from xp to windows 7



Jason82
12-21-2010, 02:53 PM
Hi,

i just got my new Win 7 machine and gonna dump my old xp. So i need install HEM to that new pc. I use this HEM registration page and i can see my hem serial numbers there but can't remember is my laptop or old desktop xp pc#1. So what happens if i reset wrong code? Also i can't use the e-mail what i used to register(or buy) HEM anymore so don't wanna mess this up.

fozzy71
12-21-2010, 05:01 PM
The old .net/registration page is no longer used. Just use the holdemmanager.com login to reset all your codes. The same code can be used on 2 pc's at once and can be reset as often as needed.

Please try using our site to register your current/new license. If your code isn't there already you can upload it manually and then reset the code whenever necessary.

https://www.holdemmanager.com/store/login.php

To get your current license from your running installation of HEM: Help > Show Serial Number

If you have lost the code entirely you will need to ask our sales team to search the archives. Please email your details/questions to sales@holdemmanager.com.


If you’re doing a clean reinstall or moving HM to a new computer you should consider the following.

We have a backup and restore feature within Holdem Manager that makes it easy for you to backup all your settings, hand histories and files.
FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore (http://faq.holdemmanager.com/questions/418/Backup+%26+Restore)

This is a new feature and there are some compatibility issues with it so if you have any problems you can do this manually by following the instructions below:

Export and Import your Hand Histories and/or backup and restore your database
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore Database (http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits) on how to reset your code

And finally
FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+)

Jason82
12-22-2010, 07:18 AM
Thanks for complete answer! :)