SnappyFish
12-20-2010, 10:43 PM
I have been running HEM for a good while now - and used it successfully as recently as last night. Today, I went to start it, and was told it had to activate (as if it was on 0 days left of 15 day trial)...But I bought the Professional Licence a couple of years ago now so it really shouldn't be asking me to activate it again. Anyhow, I click the button to go ahead and activate and it gives me an error....
It seems to have what I presume is my correct serial code in there - but when I get it to show me details it says
- ! Could not activate license at server
X The remote name could not be resolved: 'www.holdemmanager.net'
I am running version 1.11.4. I have not attempted to upgrade it recently. I have not been making any changes to the hardware on my computer - so as to make it think it was a different computer.
As I said, it worked fine yesterday - today no go. What's it doing trying to connect to holdemmanager.net anyhow - that isn't even this domain???
On the troubleshooting screen there is a link to go to Registration Home Page (http://www.holdemmanager.net/registration) but that link is dead too (again pointing to the .net domain???)
So I went back through my old emails and found the one where I had signed up for the HEM Account Registration - anyhow the Serial code that is in there shows it is active, and shows the same code as on the "Licencing Issues" page that I see when trying to start HEM.
SO I hit Reset all Profiles there and it tells me it was successul. But nothing changes when I try and restart HEM...I have copy and pasted the error details below, please advize. Thanks:
--------------------------------------------
License Failure Details
--------------------------------------------------
12/21/2010 2:38:02 AM
cx
--------------------------------------------------
Errors connecting to the server.
DETAILS
Could not activate license at server.
The remote name could not be resolved: 'www.holdemmanager.net'
System Info
--------------------------------------------------
Timestamp: 2010-12-21T02:38:02 / 2010-12-20T21:38:02
Entry Assembly: HoldemManager, Version=1.11.4.2754, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4952
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: 487JE-M1L8N-V8MDT-W971G-FU3DV-TS21N
Assemblies
--------------------------------------------------
Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll
DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll
DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll
HoldemManager *
1.11.4.2754 / 1.11.4.2754 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe
mscorlib
2.0.0.0 / 2.0 R 4952 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll
System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll
System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll
System.Web
2.0.0.0 / 2.0 R 4955 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll
System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll
w0rfujxb *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
It seems to have what I presume is my correct serial code in there - but when I get it to show me details it says
- ! Could not activate license at server
X The remote name could not be resolved: 'www.holdemmanager.net'
I am running version 1.11.4. I have not attempted to upgrade it recently. I have not been making any changes to the hardware on my computer - so as to make it think it was a different computer.
As I said, it worked fine yesterday - today no go. What's it doing trying to connect to holdemmanager.net anyhow - that isn't even this domain???
On the troubleshooting screen there is a link to go to Registration Home Page (http://www.holdemmanager.net/registration) but that link is dead too (again pointing to the .net domain???)
So I went back through my old emails and found the one where I had signed up for the HEM Account Registration - anyhow the Serial code that is in there shows it is active, and shows the same code as on the "Licencing Issues" page that I see when trying to start HEM.
SO I hit Reset all Profiles there and it tells me it was successul. But nothing changes when I try and restart HEM...I have copy and pasted the error details below, please advize. Thanks:
--------------------------------------------
License Failure Details
--------------------------------------------------
12/21/2010 2:38:02 AM
cx
--------------------------------------------------
Errors connecting to the server.
DETAILS
Could not activate license at server.
The remote name could not be resolved: 'www.holdemmanager.net'
System Info
--------------------------------------------------
Timestamp: 2010-12-21T02:38:02 / 2010-12-20T21:38:02
Entry Assembly: HoldemManager, Version=1.11.4.2754, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4952
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: 487JE-M1L8N-V8MDT-W971G-FU3DV-TS21N
Assemblies
--------------------------------------------------
Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll
DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll
DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll
HoldemManager *
1.11.4.2754 / 1.11.4.2754 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe
mscorlib
2.0.0.0 / 2.0 R 4952 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll
System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll
System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll
System.Web
2.0.0.0 / 2.0 R 4955 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll
System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll
w0rfujxb *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)