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View Full Version : HM1 hands under tourneys missing



frayris
04-25-2013, 10:26 AM
Hello, after day-light changes on 30th march this issue happened. There are no hands under tourneys, i will upload few photos just to make it clear. What should i do?

https://imageshack.us/scaled/medium/4/yrahandai.png (http://imageshack.us/photos/my-images/4/yrahandai.png/)Uploaded with ImageShack.us (http://imageshack.us)

https://imageshack.us/scaled/medium/705/nerahandu.png (http://imageshack.us/photos/my-images/705/nerahandu.png/)Uploaded with ImageShack.us (http://imageshack.us)

udbrky
04-25-2013, 10:06 PM
Please try this version, reimport the tournament summaries:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_11Nov2012.exe

Please reinstall Microsoft .NET Framework -
http://hm2faq.holdemmanager.com/questions/1881/Holdem+Manager+.NET+Cleanup+Instructions

Afterwards, please make sure that you update windows completely. Keep checking to make sure that there are no more updates, until it shows twice, five minutes apart that there are no more updates available.


Your computer clock should match your sessions time in active sessions and reports.

if not, open Options - Settings - Site Time Adjustment and make the adjustment.

The formula is Computer clock - Sessions time.

So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

If your computer clock is behind the Sessions time, you would subtract.

Please send a screenshot of your sessions with computer clock while playing if there is another issue.

Please take and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.