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View Full Version : Import files but no hands imported and no errors



TyCuS
04-25-2013, 02:55 AM
I just install everything in a new computer and it was installing good until now, I import files but no hands are imported, I tried with more files, creating new database and eventually it happens again.

Its a clean installation with a copy of my config and report folders from my previous computer in Program Files and in AppData folder, maybe thats the issue.

Example:
http://forums.holdemmanager.com/attachments/general-support/110111-import-files-but-no-hands-importes-no-errors-noimportedhands.png

udbrky
04-25-2013, 09:52 PM
Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

files are zipped by right clicking - send to - compressed folder

For multiple files, copy to a folder, then zip them.

to support@holdemmanager.com with a link to this thread.