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Tim64
04-21-2013, 07:24 AM
Since loading this morning, Party Poker is causing HM2 to crash (i.e. Not respond). I'm running PP as administrator.

Patvs
04-21-2013, 06:38 PM
When there is a crash, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

XP: c:\documents and settings\{username}\appdata\HoldemManager


Are you using AVAST Antivirus?

Tim64
04-24-2013, 06:07 AM
I can't find an AppData folder in Users. Where else might it be? Im on W/7
I'm not using AVAST.

DogNamedBluff
04-24-2013, 10:45 AM
Here is the location:
Windows 7/8/Vista: C:\Users\username\AppData\Roaming\HoldemManager\
You must show both hidden files and check unhide system files. See this:
Show hidden files (http://windows.microsoft.com/en-US/windows7/Show-hidden-files)

Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager\
For showing hidden files and unhide system files, see this:
Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Tim64
04-24-2013, 12:21 PM
Here is the location:
Windows 7/8/Vista: C:\Users\username\AppData\Roaming\HoldemManager\
You must show both hidden files and check unhide system files. See this:
Show hidden files (http://windows.microsoft.com/en-US/windows7/Show-hidden-files)

Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager\
For showing hidden files and unhide system files, see this:
Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Hehe, this is very tedious. I managed to find the folder using your directions (for which, thanks). Then ofc I tried to replicate the bug and obviously everything worked perfectly! Rigged obv...

Well, I will wait to see if it recurrs and come back to you if it does.