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Lundin89
12-14-2010, 04:51 PM
Hello.

Suddenly, from nowhere, my HEM decided that my license wasn't valid or something so now every time I start it it says "You must activate your license!!!!", I press the button and it says it's activating online.

Then Success! Followed by me pressing okay and the stupid program says "License not found". And I can't start it to enter my license.

I've bought and used Holdem Manager and Omaha manager, so help me with how I add the license to the program without entering it. I've already reinstalled it and rebooted my comp, but it still won't work.

EDIT: Yes, it's ran as admin and yada yada.

Patvs
12-14-2010, 11:51 PM
Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe

What is the exact error you get when the activation fails? (what does the reg.log file read?)

read: FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager)

(especially check the proxy settings)
Also manually run a Windows Update to see if there are any updates you can install.

Lundin89
01-11-2011, 07:11 AM
No, it's still not working and if it refuses to work using my own, purchased code for the program I bought it for I might consider switching to Poker Tracker or something, this is ridicolous!

Here is my reg-log, can you PLEASE tell me why I can't activate HEM with my license? I've bought both Omaha and Holdem manager pro version.

Sarek
01-11-2011, 07:56 AM
this error in LOG can/t be resolved in forum
pls send LOG file to support@holdemmanager.com