HM1 Not Importing Certain Hands from a Rebuy MTT at Pokerstars

[Terracotta]

Hi there,

This evening I was playing a rebuy mtt at Pokerstars.es and when I was going through the hand histories in the data view, I realised that HM1 had not imported any of the hands in which I went all-in and lost all my chips during the rebuy period. Basically, HM1 just skipped these specific hands as if they had not even happened at all.

I checked the imported HH txt document in the HM Archive folder and strangely enough the skipped hands do appear in the file. Tried to reimport manualy the txt doc but it results in 15 import errors and HM1 continues to skip and ignore the previously mentioned hands. What is the issue here? How can I solve it?

Additionally, in most of the SNG satellites that I play (hyperturbo mtt satellites) HM1 fails to import the last hand of the SNG as well as the tournament summary results. I believe this is a known issue and you are working on that. Is that the case? Any solution yet?

Thanks a lot for your help in advance.

PD: I am using the latest HM1 beta release (from 11 April)

[udbrky]

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

Try this:

Please try this version, reimport the tournament summaries:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_11Nov2012.exe

If they still do not show:

Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

files are zipped by right clicking - send to - compressed folder

For multiple files, copy to a folder, then zip them.

[udbrky]

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

Try this:

Please try this version, reimport the tournament summaries:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_11Nov2012.exe

If they still do not show:

Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

files are zipped by right clicking - send to - compressed folder

For multiple files, copy to a folder, then zip them.

[Terracotta]

Tried the above with no success. I emailed the zip files as requested. Let me know once you have a solution to the issue.

Thanks in advance.

Terracotta