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View Full Version : Computer virus repair got my HEM removed



PanchoStern
12-09-2010, 11:31 PM
My computer downloaded a virus & had to be sent off for repair. When I got it back my HEM was no longer in it. How do I get it downloaded again? If/when I do does that mean I've lost all my hand histories?

PanchoStern
12-09-2010, 11:33 PM
Forgot to mention just about all my poker clients were on the desktop but not operating & I had to re load them. My HEM was completely gone, I had 3 HEM symbols on my computer that say "Hem beta update" but none worked, apparently my Bodog Hand Grabber did survive.

netsrak
12-10-2010, 04:38 AM
Please download and install the full HM version from our homepage again.

I hope that the postgresql database is still on your computer and nothing is lost. But if this was deleted too you need to reimport all your hands which you normally find in the archive folder (default c:\hmarchive).