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nep808
12-09-2010, 03:32 PM
hello, after updating redbet software i can't import hands anymore.

I tried with the default destination in which redbet saves hh's (i think they changed this default destintion because it doesn´t look familiar to me) and with a destination I created, and couldn't get it to work.

netsrak
12-10-2010, 05:15 AM
Redbet is Boss network?
Please check this: FAQ - Hold'em Manager Poker Tracking Software :: Boss Media Setup (http://faq.holdemmanager.com/questions/326/Boss+Media+Setup)

and
* Please try updating to the latest version 1.11.05d http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

nep808
12-10-2010, 05:17 PM
red bet has both boss media and entraction, and I am only playing at entraction. It worked fine until last update.

Zami80
12-13-2010, 02:22 PM
Entraction import not working for me neither, doesnt find any hands even though the path is correct. Playing on 24hpoker.

severe
12-13-2010, 04:46 PM
I cant use the "see last hand" function on the entraction site im playing so its like no HH is written at all?

Zami80
12-14-2010, 02:31 PM
Entraction import not working for me neither, doesnt find any hands even though the path is correct. Playing on 24hpoker.

My problem went away after I set the folder manually. The autodetect thingy did not work.