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Maestro1309
04-14-2013, 11:31 AM
Hello,

I play on ipoker and there are three different currencies. USD, EUR, GBR. USD and EUR are ok but hem thinks GBR is EUR. In hem I´ve got hands played in GBR shown as there were played in EUR.

Thank you for any advice

fozzy71
04-14-2013, 01:58 PM
Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com

Please include a sample of each currency.

owster
11-30-2013, 10:53 AM
Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com

Please include a sample of each currency.

Did this get solved? I have had the same problem for a long time.

fozzy71
11-30-2013, 11:34 AM
Did this get solved? I have had the same problem for a long time.

I believe it did. Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_10Oct2013.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.

*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

owster
11-30-2013, 11:56 AM
I believe it did. Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.02_10Oct2013.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database

*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.

*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips

I tried the above, created a new UTF-8 database and imported the last two months hands again from HMArchive, still the £ hands get imported as €.

I Use Holdem Manager 1.13.02 and PostgreSQL 9.0.

When i look at the XML file it shows the table currency as £ as it should.

EDIT: I even uninstalled PostgreSQL 9.0 and installed PostgreSQL 8.4. And created a new database. Still same problem ...

fozzy71
11-30-2013, 12:20 PM
My apologies. I should have searched our system before replying. It is in fact still an issue. I am not sure if it will be fixed before the HM1 End Of Life but I just bumped it to our tech support manager for a status update.

The assigned internal ticket # on this issue is HMONE-124: Ipoker GBP hands recognized as EUR

I have added your email address to the ticket so we can notify you once we have fixed it.